Most of us remember high school detention. We did something wrong and had to stay over an hour after class or even on a Saturday. But for truckers, detention may still feel like punishment if even they did nothing wrong. That’s when a trucker arrives at a customer for loading or unloading and the manpower isn’t ready or the paperwork isn’t prepared. Then they wait, which takes up valuable time and eats away at future profits. We tell you what carriers can look for in customers so that they minimize the risk of driver detention.